Terms and Conditions

The payment of the required deposit or any partial or full payment for a reservation on a tour shall constitute consent to all provisions of the list of policies and procedures contained on the website for this tour. A copy can be provided upon request. These provisions are hereby incorporated by reference in this document, and participants are advised to take note of them.

1. Limitation of liability

Soulscape, its agents, officers, guides, tour directors, staff and employees, shall not be responsible for personal injuries or property damage, loss or delay or change of itinerary incurred by any person or tour participant, arising out of the act of negligence of any direct or supplemental carrier, hotel or other person rendering these tours; nor shall Soulscape be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual contract of Soulscape, or of any agent or supplier or due to force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of risks in travel of the type involved with Soulscape.

2. Changes and modifications

The right is reserved to decline to accept, to retain, or to remove any person as a planned or current member of a trip, and to change the itinerary or to withdraw any or all tours or portions thereof. If this is necessary, we will resume the scheduled itinerary as soon as possible. The right is reserved to cancel a trip due to circumstances beyond the control of Soulscape.

The right is reserved to substitute hotels for other hotels of similar category or change schedules, and/or activities and/or meals, without prior notice should circumstances so demand.

In the event of a change in the itinerary necessitated by factors or conditions beyond the actual control of Soulscape, no refund can be made, nor will credit be allowed, provided that in the event of such change in itinerary, Soulscape shall provide accommodations and services of comparable quality and standards as set forth in the brochure. Any such change shall not modify the cancellation provisions in our information. No credit will be allowed or refund given for any services provided in the itinerary, highlights or inclusion lists should any such services not be utilized by tour members.

3. Cancellation

If the contract between Soulscape and the participant, on the one hand, and/or the contract between Soulscape and the designated carrier, on the other hand, is cancelled by the tour operator for any reason whatsoever, all partial or full payments for the trip will be refunded in their entirety (in the manner in which they were paid), without further obligation on the part of Soulscape.

If a participant chooses to opt out or cancel their reservation for a tour:

60 days prior to the start date of the tour: 20% deducted from total cost of tour and the rest will be refunded

30 days prior to the start date of the tour: 40% deducted from total cost of tour and the rest will be refunded

After which, no refunds will be provided.

4. Currency

All rates on foreign tours are subject to fluctuations of currency and may be changed when necessary without advance notice prior to departure.

5. Travel documents

Proof of permission to travel is required for all trips outside the United Kingdom. Details will be provided by the tour operator regarding the tour specific requirements. A valid passport will be the responsibility of each traveler. Visas will be requested and obtained as part of the inclusive tour package.

6. Special requirements

Soulscape will make reasonable efforts to accommodate the special needs of tour participants. Such participants, however, should be aware that the The Disability Discrimination Act is inappropriate outside of the United Kingdom and facilities outside the United Kingdom for disabled individuals are limited. It is strongly recommended that persons requiring assistance be accompanied by a companion who is capable of, and totally responsible for, providing assistance. Neither Soulscape, nor its personnel, nor its suppliers, may physically lift or assist clients into transportation vehicles. If a traveler thinks he or she might need assistance during a trip, he or she should contact Soulscape to determine what assistance might be reasonably provided. We cannot provide special individual assistance to tour members with special needs for walking, dining or other routine activities.

The right is reserved to substitute hotels for other hotels of similar category or change schedules, and/or activities and/or meals, without prior notice should circumstances so demand.

In the event of a change in the itinerary necessitated by factors or conditions beyond the actual control of Soulscape, no refund can be made, nor will credit be allowed, provided that in the event of such change in itinerary, Soulscape shall provide accommodations and services of comparable quality and standards as set forth in the brochure. Any such change shall not modify the cancellation provisions in our information. No credit will be allowed or refund given for any services provided in the itinerary, highlights or inclusion lists should any such services not be utilized by tour members.